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BlueJeans Meetings (discontinued)

BlueJeans Meetings (discontinued)

Overview

What is BlueJeans Meetings (discontinued)?

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in…

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Recent Reviews

BlueJeans Meetings

6 out of 10
February 02, 2024
Incentivized
BlueJeans Meetings is used for virtual meetings in my organisation in the client environment. It is used by outsourced companies to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (559)
    8.9
    89%
  • High quality video (537)
    8.5
    85%
  • Desktop sharing (530)
    8.4
    84%
  • Meeting initiation (509)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

BlueJeans Meetings Review: Business Professional Uses BlueJeans Meetings To Host Meetings Reliably
02:08
BlueJeans Meetings Review: Works To Create Meetings Easily In Collaborative Environment
03:07
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Pricing

View all pricing

BlueJeans Basic

$0

Cloud
per user

Bluejeans Standard

$9.99

Cloud
per host/per month

Bluejeans Pro

$13.99

Cloud
perhost/per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://store.bluejeans.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.3
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.4
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3
Avg 8.3
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Product Details

What is BlueJeans Meetings (discontinued)?

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.

BlueJeans Meetings (discontinued) Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board

BlueJeans Meetings (discontinued) Videos

Unlimited Meetings. No Time Limits. No Credit Card Required.
Welcome to BlueJeans Meetings
How to use BlueJeans Collab Board to improve collaboration and drive productivity.

BlueJeans Meetings (discontinued) Competitors

BlueJeans Meetings (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, French, Portuguese

Frequently Asked Questions

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.

BlueJeans Meetings (discontinued) starts at $0.

Zoom, Microsoft Teams, and Webex Meetings are common alternatives for BlueJeans Meetings (discontinued).

Reviewers rate High quality audio highest, with a score of 8.9.

The most common users of BlueJeans Meetings (discontinued) are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1055)

Attribute Ratings

Reviews

(1-25 of 181)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • With just few clicks BlueJeans Meetings enables me to communicate with clients from anywhere in the world, this is particularly improtant today that a lot of businesses are implementing remote and hybrid work arrangements.
  • With BlueJeans Meetings, troubleshooting difficulties issues with clients is made simple with its screen sharing and recording tools, I am able to see what the consumer is experiencing and help them step-by-step through the troubleshooting procedure.
  • For purpose of educating new customer support agents, BlueJeans Meetings is an excellent ,I can exchange resources , conduct in-person training sessions and respond to inquiries using it
  • I can work with various teams in my company, like the engineering and product management teams, due to this platform, this enables us to handle clients concern more effectively and swiftly.
  • My team easily collaborate using and device, from anywhere in the world, via BlueJeans Meetings, for remote team and hybrid workforces, this is perfect.
  • Customer can receive remote customer support through BlueJeans Meetings, my team members are able to view what the client sees and walk them through the troubleshooting procedure step-by-step due to this platform.
  • Our team members and individuals from other team receives training on new products and service during BlueJeans Meetings sessions, it is simple to exchange training materials and record sessions for later use due to its screen sharing and recording tools.
  • Executive briefing can be given to staff members, investors and other stakeholders during its sessions, everyone can see and hear perfectly thanks to its excellent video and audio.
  • Enhance the polling and conversion functions, although they could be better , the polling and chat capabilities are helpful, for instance it would be useful if it could customize polls and add images and videos to disussion.
  • Give the breakout rooms extra features, although they are helpful feature breakout could be logged and individuals could be automatically assigned to them by moderators.
  • The mobile app have more dependability and speed, additionally it would beneficial if desktop software's functionalities were extended to the mobile app.
  • A BlueJeans Meetings conference enables us to view what the customer is seeing and walk them through the troubleshootig process step-by-step when they are facing a complex issues that is challenging to diagnose over the phone or through mails, this may be facilities a quicker and more effecitve resolutions of the problems.
  • When a new service is delivered , customer can be trained using it , wither a group or one-to-one environment can be used for this , it is simple to exchange training materials and record sessions for later use due to its feature of screen sharing and recording tools.
  • It facilitates the provision of support to clients who are located far away , this is perfect for organization who serve global clients.
  • Product management and engineering are two teams , that we have collaborated with , with the help of BlueJeans Meetings, this can facilitates the quicker and more effective resolution of client difficulties.
Score 9 out of 10
Vetted Review
Verified User
What makes Bluejeans Meetings the best solution for conferencing and screen sharing is its intuitiveness and user friendliness. I have used it for quite a long time and it has always been of great help. It allows me and my colleagues to interact with ease and safely. I like how simple and easy it is to implement and get running.
  • Ability to schedule meetings online and invite others to join from anywhere anytime.
  • Incredible and intuitive user interface that makes it super easy to use.
  • Excellent and exceptional customer support team.
  • There is limited access to features especially when i use it on a web browser.
  • Bluejeans meetings require minimum training to get started with.
  • It is very easy and fast to implement and get running.
If i was asked by a colleague about Bluejeans Meetings, i can confidently say that it's one of the best and very secure conferencing and screen sharing platform in the market. I like how it supports great and powerful features such as polling, live chat, screen sharing and video conferencing. It has a very friendly and responsive technical support team.
Rahul Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
BlueJeans is being used by our team to discuss our strategy and work progress. I personally use BlueJeans for my weekly team meetings. I mainly work from home and travel very frequently, when i am travelling the biggest issue is the internet. There are many occasions where i didn't have good internet connection by still i never faced connectivity problems, which is really a big thing for me. BlueJeans also offer many features which is really helpful during video conferencing, such screen sharing, screen recording, etc. One thing which is personally very like is their Smart meeting feature where it automatically captures the important points.
  • Smart meeting where it automatically captures and share the important highlight of the meeting.
  • Good connectivity, there are very few instances where i have faced connectivity problem.
  • Easy to navigate user interface
  • Can easily share my screen during a meeting, and can also record a meeting.
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
I find it really convenient when i need to record my meeting, because Bluejeans offer this option and it's really convenient. They also offer Smart Meeting features where it tells me important highlights of a meeting, which is another very convenient feature for me.
Shreyas Tater | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have been using it to attend/organize classes and it is definitely useful in providing the necessary clarity in audio and video. Additionally, it works well with Canvas which helps in watching recorded lectures. The most helpful feature about this is transcription feature helps when there is difficulty in understanding some phrases due to non-familiarity of accents amongst international students.
  • Teaching students in classes
  • Conference Calls for technical research meetings
  • ORganizing public events with speakers
  • UI looks very old and mundane
  • Better integration with Outlook
  • Better features in camera/background filters
For communicating with an audience having different accents, Bluejeans is an extremely good a nimble platform. The transcription feature helps when there is difficulty in understanding other accents. It is widely used in my organization for online classes, office hours, research meetings and project discussions. It is not appropriate for corporate meetings since the UI is not on par with the tools used by many corporate companies.
Ramanathan Yegyanarayanan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Across the whole organization it has helped to be a very efficient tool to conduct meetings. Effective for team collaboration and brainstorm. Very good features like virtual background, gallery view makes it more appealing and the chat option to exchange ideas while on call makes it more selective tool for meetings
  • Good audio quality in all channels
  • virtual background
  • Chat option
  • gallery view
  • Breakouts
Good meeting tool to use for communication so that you can have it for status updates, daily sync. Collaborate for any brainstorming activities. Will definitely recommend to use this tool for internal communication or meetings which works on mobile too with no audio lag and great in terms of value for money
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is a software that we are currently using wide across the organisation for holding meetings with clients and employees working remotely across the globe. It is one tool that has made helped us in saving time meeting clients and save on resources required for meetings. It is a secure and reliable communication platform.
  • Holding virtual meetings
  • Great in recording live meetings
  • Strong screen share feature
  • Secure communication platform
  • Sharing of files is a little difficult.
It is great for holding meetings with teams operating remotely.
Score 9 out of 10
Vetted Review
Verified User
Blujeans Meetings is a real-time communications software, with excellent options and features that help us successfully develop our real-time communications, it is a wonderful tool for collaborating online and it adapts to the needs of users. It is a tool that provides wonderful services. Video conferences are reliable and conveniently carried out at the touch of a button, no heavy downloads or tedious setup required.
  • Blujeans Meetings I can start and organize meetings in real time in a simple and secure way, with fully flexible web conferencing solutions, start chats, Blujeans Meetings is the best collaboration tool to communicate with colleagues, co-workers, clients and suppliers from anywhere and any device saving our time and expenses in mobilization.
  • Blujeans Meetings is a meeting platform that offers excellent real-time collaboration options, HD audio and video screen sharing, no meeting failures or interruptions, works very well and with end-to-end security and complete features offering more than what is really needed.
Blujeans Meetings to all work teams and people who need to hold online meetings in a totally secure and collaborative way, starting videoconferences, chats, web conferences. With wireless connection quality, excellent features, security and simplicity. It is a flexible tool that adapts to our way of working from anywhere and any device is fantastic.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used to conduct meetings, deliver lectures, host webinars, and conferences, and is used by the entire university for all of its needs. We utilize it for all of our virtual needs, and it helped us transition to virtual learning when the pandemic first occurred. Many departments also utilize other options, but BlueJeans is the main option for both our students and staff.
  • Ease of Use.
  • Recording Features.
  • Video and Audio Quality.
  • Lack of Features/Functionality relative to other platforms.
  • Issues with connections.
  • Better UI would be helpful.
It is helpful for small, quick meetings with a recurring link that everyone has access to. Large lectures with hundreds of participants can be hard on this platform as there can be issues with connectivity and lag. Moreover, the screen sharing feature is quite helpful but lacks some of the functionality that other platforms, such as Zoom, may have.
September 14, 2022

Blue Jeans is phenomenal!

Score 8 out of 10
Vetted Review
Verified User
BlueJeans for us has worked like a charm. We use it to sync across all our teams and that generally happens frequently on a daily basis. The intuitive experience and the entire ease of it have made lives simpler for us. Our engineering and Design teams use it for connecting with clients, and customers and for internal communication.
  • It's really better for communication than other applications in the same domain.
  • Integration with other apps.
  • Trainings and tutorials.
  • UI elements are very tiny.
  • Time to start a meeting is long.
  • A little faster support.
It is compatible with a variety of platforms which makes it convenient to use no matter the devices or operating system one is using. It offers high-definition video and audio quality. No other backup video conferencing software option used in our organization compared to BlueJeans in this area. It includes features such as screen sharing and recording which are very useful. The personalized invitations to meetings feature helps to increase attendance. The screen sharing quality is excellent and adapts nicely to low bandwidth.
Vaishakh S | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mostly we use it for problem-solving, meetings, standups, and interviews.
  • The best feature I love about the product is the 29 pre-assigned breakout sessions which is very useful for interviews/online conferencing events.
  • I also like the automatic closed captions feature which is quite useful.
  • We had a wonderful experience with the product and the colleagues were about to easily onboard on with the product.
  • I have loved most of the features. But I guess from a professional standpoint the documentation could be updated to make sure the clients use the app to its full use.
  • We also felt the whiteboard feature could be improved a little bit more aside from the fact that the app also uses considerable amount of memory.
  • I guess better integration with Slack will be nice.
The application is just crazy and very competitive. It uses the standard PennKey and has unlimited meeting length which is useful for long meetings as compared to Zoom's 24 hours. We also have a nice gallery view for a considerable amount of participants. Although we miss certain features like polling we can make do with it using Poll Everywhere which is good enough. The documentation could be improved as well and could be tweaked to make it more comprehensive.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BlueJeans Meetings as our conferencing platform in all departments of the firm. I've always chosen it as the preferred platform for virtual meetings because of the great audio and visual quality and multiple inbuilt little resourceful features. I must admit that it's because of the pandemic that we embraced BlueJeans in line with the lockdown protocols. Over the years, almost three years now, we enjoy holding virtual meetings with BlueJeans.
  • Allows for input of fun virtual backgrounds to make meetings less monotonous.
  • Easy for invited members to join from any device.
  • Has restricted meetings feature for confidential meetings.
  • The collab board is quite complex, I've never gone past ideation toolkit, sadly.
I believe BlueJeans offers a secure and very flexible way to hold meetings at a fair price. We are in fashion and therefore new designs are like prototypes. When the pandemic struck, online meetings were the way to go. There had been cases of meetings being hacked and the production team made it clear to us the IT team that there should be no room for such a scenario; it would be catastrophic to the company. They've used BlueJeans for several years now without a single security compromise to meetings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BlueJeans is used across our organization as the main video conferencing and meeting tool. It connects our different team members together seamlessly across multiple locations and devices. We use it extensively in our meeting rooms and for connecting external third parties. Also very useful for broadcast meetings and screen sharing.
  • Meetings
  • Video
  • Events
  • Rooms
  • Notifications when a meeting has started
  • Better integration into Outlook
  • Separation of team view and screensharin
When you need one solution that can support all types of interactivity, ie phone, desktop, mobile, meeting room TVs, etc. It is well suited when we have different parties connecting via different devices. We can have participants dialing in, some in meeting rooms and some via laptops.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BlueJeans Meetings is the standard online meeting platform used in my university for at least four years. Faculty and students use BlueJeans for multiple purposes. I use BlueJeans Meetings to hold office hours and have weekly meetings with my collaborators. It is very convenient to host meetings with many participants and easy for people from other institutions to use as well.
  • Screen sharing
  • Recording
  • Group meeting
  • Online chat
  • Split room
  • Emoji reaction
  • Multiple people share a screen
I use BlueJeans Meetings to hold office hours and have weekly meetings with my collaborators. It is very convenient to host meetings with many participants and easy for people from other institutions to use as well. I also install BlueJeans on my iPad, and I join BlueJeans meetings via both a PC and my iPad so that I can write on my iPad and share the screen while discussing some ideas with colleagues.
Jason Staker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our online communication programs are managed by the BlueJeans platform. It has the simple and most secure communication channels effective for all conversation demands. I use it during the project implementation process to enhance better connectivity and discussions. My department finds it easy to monitor and offer guidelines for projects to our members in remote areas. All departments rely on this product in the daily process, especially during times when there are limited physical meetings.
  • Meeting convention.
  • Voice call conversation.
  • Collaboration during project implementation process.
  • All the features performs best.
  • No missing conversation feature.
I have experienced the best results 100% from the activities enriched by this platform. For all communication demands with excellent results, BlueJeans Meetings is the best solution ever. When I am guiding my colleagues on the project implementation process using this tool everything works perfectly and my colleagues find it easy to give their opinions. It has never shown any signs of poor performance when I am using it.
Victor Ceasar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BlueJeans Meetings helped us in solving the communication gap that existed between different teams and departments in our organization. Also, the platform meets our needs of holding larger meetings smoothly. It is easy to work with online sessions as meetings are very secure since are encrypted. Documents sharing and file transfer are well covered.
  • Virtual meetings.
  • Recording meetings and any other online sessions.
  • Video chat
  • Screensharing.
  • Managing communication even with larger groups without having any down.
  • It is highly recommendable and so far hasn't found anything that needs much attention.
Great for stable and safe communication. Outstanding recordings. Sync nicely with calendars making it easy when planning for meetings.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Many departments and projects within our organization use BlueJeans Meetings to communicate with clients from different regions and timings without imposing any restrictions on the organization. The tool delivers great security and the best performance. In order to effectively recruit talent, teams need to adequately interview multiple candidates at multiple time periods, and this tool assists them in doing so. Additionally, it helps us with the onboarding process since a large group of new members can use different breakout rooms to complete their different tasks and go through the virtual onboarding process easily.
  • No organization restrictions to communicate with external users and agency
  • Video chat, screen sharing options
  • Larger group of audience can be addressed
  • Breakout areas
  • Mobile applications availability - supporting to all platforms, devices
  • Sometime video takes time to reach on other end
  • Issues with filesharing
During this pandemic, all of us have moved our businesses/work online; thus, these are the tools that can save us from the new trouble. While using and comparing a lot of other tools in the market, I believe BlueJeans Meetings has established its space very well and is capable of contributing to the world. Despite its high security, I feel like the most important feature of this tool is that you can also communicate with people outside of your organization.
January 27, 2022

BlueJeans is great!

Firaz Peer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BleuJeans was used across the organization as the platform to enable remote meetings, presentations and distance learning learning within classrooms.
  • Setting up a meeting with multiple participants is a breeze.
  • It gives you control over how participants can interact with you.
  • Meetings can be recorded.
  • It integrates well with the calendar so meetings are added automatically once scheduled.
  • Closed captions could be more accurate.
  • Tends to take up a lot of bandwidth.
BlueJeans is great when the entire organization needs to have the ability to schedule one-one or one-many meetings in which audience participation can be controlled.
Courtney Birnbaum | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
BlueJeans is the virtual meeting tool of choice for our largest internal meetings -- across the whole organization -- as well as many client meetings for my department. I believe the executive team uses BlueJeans the most, and therefore it was implemented across the organization because of its many presentation tools and reliability for communication with video and audio as well. We began using it at least a year before the pandemic caused remote work to make it even more necessary; BlueJeans connected our organization across four time zones so that we could meet in real-time.
  • Virtual presentations.
  • Video calling.
  • Breakout rooms.
  • Allows you to blur your background for video calls.
  • BlueJeans Meetings is not as popular in the non-business world, so your clients may have to install it before you can meet with them.
  • Limited use of 25-person meeting display: it's simply not practical for smaller devices or computer screens.
  • High-quality streaming options are limited by your clients' and employees' stream speeds.
BlueJeans Meetings does a great job with Webinars and large events, with features like high-quality video and audio options. But please consider if these are what your client or audience will be able to enjoy. The accessibility options, including automatic captioning, are standard. Many internet connections will not make use of these extra features because streaming quality relies not just on your end of the video feed, but everyone connected to it and their internet connection speeds. This is a slicker version of Zoom, however, and it has a nicer feel for use than the standard video calling programs, especially Microsoft Teams. The flexibility of BlueJeans' software and apps for mobile, home, and conference room video calls and webinars allows you to meet from anywhere -- as long as your clients are willing to download yet another video calling program. If you can convince them to take up more space on their devices, BlueJeans will deliver a premium call experience, but only you can decide if it's worth the hassle and expense.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I used it to meet with clients to discuss marketing campaigns. It was only used by myself and amongst other clients. It was okay to work with, however many of my clients were familiar with Zoom and much preferred their service rather than BlueJeans due to familiarity with the UI and typically better connectivity.
  • Screen share.
  • Breakout groups.
  • Chats within video meetings.
  • UI potentially more similar to Zoom since most are familiar with that.
  • Having better UI when someone is screen sharing, have the option to see the user while they are sharing screen.
  • Make link sharing more accessible and tied to calendar invites.
it is appropriate to use BlueJeans when collaborating within a team because the breakout rooms are great for this function. However, I feel that other video platforms, like Zoom, are better when it is client-facing as you do not need all the team-building functionalities.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
At Georgia Tech, we used BlueJeans as our primary E-learning platform. It was used across the university in order to deliver online lectures and record in-class lectures to be later given to students. It is primarily used by the undergraduate population, especially during the pandemic, in order to attend lectures without having to be in person. All lectures were set up by either TAs or professors at the university.
  • Attractive interface.
  • Large group management.
  • Scalable.
  • Administration in calls.
  • Resizing the desktop window.
  • Live closed captioning.
  • Personal calls.
  • Polls.
  • Web-based feature parity.
BlueJeans is well-suited for lectures and other presentations in which a single person is in control of a large group. It allows for simple management of the audience, such as muting and removing if necessary, and the chat feature allows the audience to chime in. In scenarios much more personal, such as one-on-one calls, or for teams which have ongoing communication, other platforms exist which are more equipped to handle private communications or persistent data.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BlueJeans is used in my organization as the primary platform for meetings and presentations. It is used across the whole organization and is used for all types of meetings like 1:1 meetings, group meetings, exec level meetings, presentations, town halls, etc. It is a great platform and works smoothly and is especially critical in these times of virtual meetings.
  • I love the UI of BlueJeans. It is very user-intuitive and modern.
  • It is full of features. I especially love the video recording feature in which we receive an email with the video recording after the session ends.
  • It integrates seamlessly with Gmail and I can set BlueJeans meeting with one click only.
  • It does not show the list of users who have already joined. This is an important feature I feel.
  • Sharing the link with other is not very straightforward
  • It can have more features like live translation for users who don't understand the language
BlueJeans is a great platform for your virtual meeting needs. It works extremely well even in large organizations. There has been no instance of any technical failure that I have come across. It might not be the best platform for you if your team is spread across multiple geographies in which teams speak a different language as there is no live translation feature.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Bluejeans is a popular video conferencing platform that is used organization-wide for meetings and collaboration between different teams, from various functions like sales, IT, finance & HR as well as within people from these functions located across a number of geographical locations. Day to day calls between teams allows everyone to stay up to date with operational matters and sessions on planning projects or strategic topics also enable to plan and align on a broad list of business goals.
  • It is really useful for the IT team to support employees with their problems by allowing them to get into a call, discuss & troubleshoot the issue and then [share] screens to easily understand and then resolve a problem.
  • When a large audience is having a call, for example, HR rolling out a new policy to a huge number of employees, the Q&A section gives the opportunity to everyone to ask their questions and get answers in a well-organized way.
  • Another useful feature is that you can record your sessions, for example, if you are conducting training of employees or users on a new application or process, the session can be recorded and later used by people who could not attend or as a refresher.
  • Bluejeans could definitely improve the latency and smoothness of call, especially when a number of people are joining it, however, I am sure this is a continuous improvement process and they are already working on it. This experience is the most important aspect of such platforms.
  • Integration of bluejeans into our work accounts or applications could be improved to have a more convenient UX for example if you have an MS 365 work account and Bluejeans for meetings.
  • Another interesting functionality that could be added is a guiding tutorial on how to use the blue jeans interface when someone starts using it on any device for the first time, [especially] for guest users on the web version.
Bluejeans has a very wide use case list but if you ask me, it is a great tool if you want to collaborate with users who are already well versed with its UI or have been using it for a while and when the total number of people in the session [is] about 50. It is costly though, so if you have a work account with which a collaboration tool comes for free and is almost as powerful as BJ, then you might want to think about your selection of platform.
October 29, 2021

Smooth Sailing

John Pacholski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it for my meetings with Verizon as it is the platform they use virtual meetings. A few of us in OFS purchased the [BlueJeans Meetings] service specifically to enable easier collaboration with our customers/partners who use it as their corporate platform.
  • It is very easy to set up and initiate meetings.
  • It is feature rich and handles all meeting functions well.
  • There are never delays or outages during meetings.
  • I like it the way it is.
I have used it as the platform for meetings that included slides, charts, videos and live product/solution demos and there was never a hiccup. Virtual meetings however are not a replacement for personal contact which provides a richer context and opportunities to discuss nuanced concepts and arguments.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using BlueJeans in place of our standard in-person video conferences. We are using BlueJeans for administrative meetings, board meetings, and in some cases classroom instruction. All groups across our organization at one point were using BlueJeans. BlueJeans has been our organization's virtual solution especially due to COVID and the need for social distancing.
  • Content Delivery
  • Room and Participant Management
  • Windows flexibility with device integration
  • 323 Connectivity (We use Poly Infrastructure for bridging)
  • Recording ease
  • Multimedia Delivery is challenging
  • Scheduling limitations for multiple instances. (Erratic schedules)
As a singular delivery product, BlueJeans is more than adequate and suits our users' needs in both Meetings and Events. I find BlueJeans as easy to use or adapt to as any other virtually delivery competitor. I have used Zoom and Webex and while there are some slight differences I find that it is more of a personal preference. I personally like BlueJeans and have not found anything that would make me want to look for another product.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Temple of the People is a religious organization whose members met on a regular basis, before the COVID-19 pandemic, in person in order to conduct study classes and Sunday services. Once the COVID-19 shutdown began, we started using BlueJeans on my recommendation (due to previous experience using it for various meetings in my capacity as an IT professional). Though the group was initially resistant to using BlueJeans, due to a general favoritism towards Zoom, over time we have grown used to the platform and have been pleased by the numerous new feature releases and quality improvements that have taken place over the last several months. We use BlueJeans at least three times a week, every week, to conduct online meetings and services, and we have found it to be a wonderful gateway allowing us to open up our meetings to people who are distant from our primary geographical location. Since we started using it, our membership has grown internationally and our sense of connectedness has measurably increased.
  • Easy to use for those who have little technical expertise, especially older participants.
  • Support team is helpful and responsive when we have issues or questions.
  • Active new feature development has met many of our needs over time.
  • Uptime and stability have been good overall and have improved over time.
  • Recently, we've had issues where changing the view format (speaker only, gallery view, speaker plus participants) has caused the interface to freeze in an intermediate state.
  • Our current subscription level only allows for one admin login, which makes it challenging when we want to, for instance, delegate screen sharing to another user but block all other users from sharing (which older inexperienced users sometimes do accidentally).
  • Inexperienced users have some trouble keeping themselves on mute while others are speaking; would be nice to give admins more control in addition to having to hover over the mute button for each participant.
  • Would be ideal to have better support for our specific use case when running classes: we have a session leader (other than the admin) and participants are recognized by the leader by raising their hands in order, after which they unmute themselves and offer comments; our current process is workable but not ideal.
We have mostly used BlueJeans for large group meetings of two types: discussion groups with a set topic and multiple participants, and religious services with limited speakers and multiple attendees who listen and watch but do not contribute. We've found BlueJeans to work well in both scenarios, though the former case is better supported by native BlueJeans functionality than the latter. For services, admins like myself must monitor throughout to make sure less experienced users don't inadvertently start sharing their screens or take themselves off mute. It would be nice to have a "presentation mode" that would make it easier to keep everyone aside from a select few on mute with no ability to interrupt, unless so designated by the admin.
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